Services

Are there First Aid stations located in the parks?

Disneyland Resort offers First Aid stations at all of its parks. Stations are located near the front of the parks. You can find their exact locations...

Are there locker facilities available?

Locker facilities are available for guests throughout Disneyland Resort. A variety of locker sizes are offered for a daily fee, providing access for t...

Are there services for guests with disabilities?

Disneyland Resort provides services for guests who are deaf or hard of hearing; have vision disabilities; or use a wheelchair, ECV (Electric Conveyanc...

Do on-site hotel guests get early entry?

Early entry is no longer offered to guests staying at a Disneyland Resort hotel. This benefit was replaced with a single complimentary Lightning Lane...

Do on-site hotels offer complimentary Lightning Lanes?

Disneyland Resort’s hotels offer only one complimentary Lightning Lane Multi Pass entry per registered guest per stay, which can be used to acce...

Does Disneyland Resort offer free transportation to and from the airport?

Disneyland Resort does not provide complimentary transportation between Los Angeles International Airport (LAX) and the resort. Guests traveling to or...

Does Disneyland Resort offer strollers, wheelchairs, or ECVs?

Disneyland Resort offers rentals for strollers, wheelchairs, and ECVs (Electric Conveyance Vehicles). The rental location is on the right side of Disn...

Is Lightning Lane worth it?

Lightning Lane is an add-on cost offered in three forms: Multi Pass, Single Pass, and Premier Pass. If it fits within your budget, it’s often worth co...

Is there WiFi available?

Disneyland Resort provides complimentary Wi-Fi throughout its parks, Downtown Disney District, and all on-site hotels. Where available, the service ex...

What happened to Disney FASTPASS?

Disney FASTPASS was discontinued and replaced by Lightning Lane, which provides paid access to shorter lines at select attractions. See our Lightning...

What happened to Disney Genie+?

Disney Genie+ was discontinued and replaced with Lightning Lane Multi Pass, which now serves as the option for purchasing access to select attractions...

What happened to Individual Lightning Lane?

Individual Lightning Lane was discontinued and replaced with Lightning Lane Single Pass, which now serves as the option for purchasing access to selec...

What is Disney Genie?

Disney Genie is a complimentary service in the Disneyland Resort app that enables you to select your interests and get personalized recommendations, t...

What is Disney PhotoPass?

Disney PhotoPass is Disneyland Resort’s official photography service. Photographers and automated cameras capture your moments throughout the parks an...

What is Lightning Lane?

Lightning Lane is an express line system available at select attractions throughout Disneyland Resort. With Lightning Lane Multi Pass, you can reserve...

What is Rider Switch?

Disney’s Rider Switch is designed to accommodate those traveling with younger guests or guests unable to ride. If a guest does not meet an attraction’...

What is Single Riders?

Single Rider is a separate physical line offered at select attractions that is designed to fill empty seats not occupied by other parties, so you shou...

What is the difference between Lightning Lane Multi Pass, Single Pas, and Premier Pass?

Lightning Lane at Disneyland Resort is offered in three different options, each providing a different way to access shorter lines at select attraction...

Which rides & attractions participate in Lightning Lane?

Lightning Lane is available for select rides and attractions throughout Disneyland Resort. Attractions vary depending on whether you purchase Lightnin...

Who do I contact regarding a lost item?

If you’re currently at Disneyland Resort, you can visit the Lost & Found facility, located to the left of the main entrance to Disneyland Pa...