Universal Orlando Help Center
Universal’s Virtual Line is a digital queue. You can experience a Virtual Line attraction by securing a return time in the Universal Orlando app at designated times or when availability opens. Virtual Line offerings are limited or may not be available at all. To browse Virtual Line attractions, if available, click here.
Need additional help?
Contact us.
Other Articles
Does Universal Orlando offer meals for vegetarians or vegans?
Vegetarian and vegan guests can find a variety of dining options throughout Univ...
Are wait times lower when it rains?
Rain can sometimes lead to lower wait times, especially if it continues for an e...
Are park reservations required to visit?
Universal Orlando does not utilize a park reservation system for its theme parks...
Where is Volcano Bay located?
Volcano Bay is located at the southern end of Universal Orlando’s original prope...
Does Universal Orlando charge extra for its events?
Some events at Universal Orlando are included with regular park admission, while...
What is Child Swap?
Universal’s Child Swap is a complimentary service designed to accommodate those...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
View Guide
