Universal Orlando Help Center
Universal Orlando’s theme parks and CityWalk are open every day of the year, including holidays and during most weather conditions, such as thunderstorms. Volcano Bay is mostly open all year, but the park may close due to cold weather or for refurbishment. Closures of the theme parks and CityWalk are rare and generally occur only under extreme conditions, such as a hurricane. To learn more about hurricane closures, click here.
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Other Articles
Where is Volcano Bay located?
Volcano Bay is located at the southern end of Universal Orlando’s original prope...
Do the parks close during thunderstorms?
Thunderstorms are common in Florida, particularly during the summer months. Univ...
What is early park admission?
Early park admission provides early entry up to one hour prior to a park’s...
Can I bring a bag or other loose articles on rides?
Large items such as bags, fanny packs, and purses are permitted on select rides...
What items are not permitted in the parks?
Universal Orlando performs security checks which require all guests to pass thro...
Is there a drop-off and pickup area?
Universal Orlando offers a designated drop-off and pickup area for buses and a s...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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