Universal Orlando Help Center
Universal Orlando provides complimentary Wi-Fi throughout its parks, CityWalk, and all on-site hotels. Where available, the service extends across the entire location and is not limited to specific areas.
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Other Articles
Where can I purchase Butterbeer at Universal Orlando?
Butterbeer is a non-alcoholic, butterscotch-flavored beverage inspired by the ic...
Are there any rides & attractions for kids?
Universal Orlando offers a selection of rides and attractions designed with chil...
Are there First Aid stations located in the parks?
Universal Orlando offers First Aid stations at all of its parks. Most are locate...
What activities are available at on-site hotels?
All Universal Orlando on-site hotels include at least one pool area and a fitnes...
Is there a drop-off and pickup area?
Universal Orlando offers a designated drop-off and pickup area for buses and a s...
What is early park admission?
Early park admission provides early entry up to one hour prior to a park’s...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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