Universal Orlando Help Center

Is there a drop-off and pickup area?

Universal Orlando offers a designated drop-off and pickup area for buses and a separate location for cars, including taxis and rideshare services, such as Uber and Lyft. The drop-off and pickup area for buses is located just below the parking garage hub rotunda. The drop-off and pickup area for cars, including taxis and rideshare services, is located on the 5th floor of the north parking garage—follow the signage for Uber/Car/Ride App Drop-Off & Pickup. There is no parking fee for getting picked up or dropped off.

Need additional help? Contact us.
Advertisement

Other Articles

What is the VIP Experience?

Universal Orlando’s VIP Experience is a guided tour. It includes priority access...

Are there services for guests with disabilities?

Universal Orlando provides services for guests who are deaf or hard of hearing;...

What accommodations are available at on-site hotels?

Each Universal Orlando hotel offers a range of accommodations that vary by prope...

When do the parks open and close?

Universal Orlando’s parks typically open between 9 AM and 10 AM. Closing times v...

How many days does it take to experience all of Universal Orlando?

The answer depends on your budget, how much time you have, and what you’re most...

Where can I purchase Butterbeer at Universal Orlando?

Butterbeer is a non-alcoholic, butterscotch-flavored beverage inspired by the ic...