Universal Orlando Help Center
Universal Orlando offers rentals for strollers, wheelchairs, and ECVs (Electric Conveyance Vehicles). Rental service locations include the parking garage hub and near the entrances to Universal Studios Florida and Islands of Adventure.
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Other Articles
When are wait times lowest during the day?
Wait times are usually lowest right at park opening and again later in the eveni...
In what cases can I request a refund?
Universal Orlando ticket and vacation package purchases are final, and no refund...
What is the VIP Experience?
Universal Orlando’s VIP Experience is a guided tour. It includes priority access...
Which on-site hotels offer complimentary Universal Express passes?
At Universal Orlando, select on-site hotels include complimentary Universal Expr...
How can I board the Hogwarts Express?
The Hogwarts Express has stations in Diagon Alley at Universal Studios Florida a...
Is Universal Express worth it?
Universal Express is an add-on cost, and pricing can sometimes exceed the price...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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