Universal Orlando Help Center
Universal Orlando offers rentals for strollers, wheelchairs, and ECVs (Electric Conveyance Vehicles). Rental service locations include the parking garage hub and near the entrances to Universal Studios Florida and Islands of Adventure.
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Other Articles
Are park reservations required to visit?
Universal Orlando does not utilize a park reservation system for its theme parks...
Can I bring a bag or other loose articles on rides?
Large items such as bags, fanny packs, and purses are permitted on select rides...
Does Universal Orlando charge extra for its events?
Some events at Universal Orlando are included with regular park admission, while...
Does Universal Orlando offer meals for those following a religious diet?
Universal Orlando offers a variety of Kosher and Halal meal options at select di...
Is there WiFi available?
Universal Orlando provides complimentary Wi-Fi throughout its parks, CityWalk, a...
When are wait times lowest during the day?
Wait times are usually lowest right at park opening and again later in the eveni...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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