Universal Orlando Help Center
Universal Orlando offers rentals for strollers, wheelchairs, and ECVs (Electric Conveyance Vehicles). Rental service locations include the parking garage hub and near the entrances to Universal Studios Florida and Islands of Adventure.
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Other Articles
What on-site hotels are at Universal Orlando?
Universal Orlando has a selection of resort hotels, including budget-friendly, m...
In what cases can I request a refund?
Universal Orlando ticket and vacation package purchases are final, and no refund...
When do the parks open and close?
Universal Orlando’s parks typically open between 9 AM and 10 AM. Closing times v...
What is Universal Express?
Universal Express is an express line system available at select attractions thro...
How can I contact Universal Orlando?
For general information, call (407) 363-8000. To reach Guest Services, call (877...
What items are not permitted in the parks?
Universal Orlando performs security checks which require all guests to pass thro...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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