Universal Orlando Help Center
Universal Orlando is home to three theme parks—Universal Studios Florida, Islands of Adventure, and Epic Universe—as well as one water park—Volcano Bay. The resort also includes CityWalk, a shopping, dining, and entertainment complex. Visit our Universal Orlando planning guide to learn more about each location.
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Other Articles
Where can I purchase Butterbeer at Universal Orlando?
Butterbeer is a non-alcoholic, butterscotch-flavored beverage inspired by the ic...
In what cases can I request a refund?
Universal Orlando ticket and vacation package purchases are final, and no refund...
How can I learn more about Halloween Horror Nights?
You can view general information about Universal Orlando’s Halloween Horro...
Are there any rides & attractions for kids?
Universal Orlando offers a selection of rides and attractions designed with chil...
What events does Universal Orlando have?
Throughout the year, Universal Orlando holds numerous events, including Hallowee...
Are there locker facilities available?
Locker facilities are available for guests throughout Universal Orlando. A varie...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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