Universal Orlando Help Center
Universal Orlando is home to three theme parks—Universal Studios Florida, Islands of Adventure, and Epic Universe—as well as one water park—Volcano Bay. The resort also includes CityWalk, a shopping, dining, and entertainment complex. Visit our Universal Orlando planning guide to learn more about each location.
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Other Articles
Can I bring a bag or other loose articles on rides?
Large items such as bags, fanny packs, and purses are permitted on select rides...
Are there services for guests with disabilities?
Universal Orlando provides services for guests who are deaf or hard of hearing;...
Are there any rides & attractions for kids?
Universal Orlando offers a selection of rides and attractions designed with chil...
When do the parks open and close?
Universal Orlando’s parks typically open between 9 AM and 10 AM. Closing times v...
Which on-site hotels offer complimentary Universal Express passes?
At Universal Orlando, select on-site hotels include complimentary Universal Expr...
What events does Universal Orlando have?
Throughout the year, Universal Orlando holds numerous events, including Hallowee...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
View Guide
