Universal Orlando Help Center
All Universal Orlando parks, hotels, and CityWalk are open on all days of the year, including on Christmas Day, New Year’s Day, Easter, Thanksgiving, and other holidays. Be aware, however, that Volcano Bay may close for scheduled maintenance, typically during cooler periods.
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Is Universal Express worth it?
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What accommodations are available at on-site hotels?
Each Universal Orlando hotel offers a range of accommodations that vary by prope...
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Who do I contact regarding a lost item?
For lost items in a park or CityWalk: If you’re currently at Universal Orl...
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Universal Orlando Resort refers to the entire destination, which features three...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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