Walt Disney World Help Center
Destination

Destination

Get answers to general questions about the resort, including policies and other essential information.

18 articles

Am I allowed to smoke on the property?

Walt Disney World’s theme parks, water parks, Disney Springs, the ESPN Wide World of Sports Complex, and Disney Resort hotels are smoke-free, with smo...

Are park reservations required to visit?

Walt Disney World does not require theme park reservations for date-based tickets. However, reservations may still be required for certain other types...

Do the parks close during thunderstorms?

Thunderstorms are common in Florida, particularly during the summer months. Walt Disney World’s parks remain open during these conditions, but outdoor...

How can I contact Walt Disney World?

For information about purchasing new tickets, call (407) 939-7679. For help with existing tickets you have, call (407) 934-7639. For Disney PhotoPass...

How many days does it take to experience all of Walt Disney World?

The answer depends on your budget, how much time you have, and what you’re most interested in experiencing. Factors like park priorities, crowd levels...

How many parks are at Walt Disney World?

Walt Disney World is home to four theme parks—Magic Kingdom, EPCOT, Hollywood Studios, and Animal Kingdom—as well as two water parks—Typhoon Lagoon an...

How much does Walt Disney World charge for parking?

If you’re parking at a theme park, prices vary based on the type of vehicle you’re parking and the parking option you select. Walt Disney World...

Is there a drop-off and pickup area?

Walt Disney World offers a designated drop-off and pickup area for each park. There is no parking fee for getting picked up or dropped off. For Magic...

Is Walt Disney World open on holidays?

All Walt Disney World parks, hotels, and Disney Springs are open on all days of the year, including on Christmas Day, New Year’s Day, Easter, Thanksgi...

What days are the parks open?

Walt Disney World’s theme parks and Disney Springs are open every day of the year, including holidays and during most weather conditions, such as thun...

What happens in the event of a hurricane?

An approaching hurricane or tropical storm can result in the closure of Walt Disney World’s parks and Disney Springs. On-site hotels will remain...

What is Disney Springs?

Disney Springs is a shopping, dining, and entertainment complex. Here, you can catch a movie, go bowling, shop, enjoy various quick-service and full-s...

What items are not permitted in the parks?

Walt Disney World performs security checks which require all guests and personal belongings to be screened. The following items are prohibited: To vie...

When do the parks open and close?

Walt Disney World’s theme parks typically open between 8 AM and 9 AM, while water parks generally open at 10 AM, with earlier openings possible on sel...

When does Disney Springs open and close?

Disney Springs’ hours may vary. Visit the Walt Disney World website to view the latest hours.

When is the best time to visit Walt Disney World?

With a large number of visitors throughout the year, Walt Disney World’s parks are often busy. Our vacation resources are designed to allow you to get...

Where is Pandora – The World of Avatar located?

The Pandora-themed land, known as Pandora – The World of Avatar, is located in Disney’s Animal Kingdom on the west (left) side of the park.

Where is Star Wars: Galaxy’s Edge located?

The Star Wars-themed land, known as Star Wars: Galaxy’s Edge, is located in Disney’s Hollywood Studios toward the back of the park.

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