Universal Orlando Help Center
Universal Orlando offers First Aid stations at all of its parks. Most are located near the front of the parks, though locations can vary. You can find their exact locations on the park maps.
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Other Articles
When do the parks open and close?
Universal Orlando’s parks typically open between 9 AM and 10 AM. Closing times v...
Is Butterbeer an alcoholic beverage?
Despite its name, Butterbeer is a non-alcoholic beverage. This butterscotch-flav...
Who do I contact regarding a lost item?
For lost items in a park or CityWalk: If you’re currently at Universal Orl...
Does Universal Orlando offer strollers, wheelchairs, or ECVs?
Universal Orlando offers rentals for strollers, wheelchairs, and ECVs (Electric...
Where is Epic Universe located?
Epic Universe is located a few miles south of Universal Orlando’s original prope...
How many parks are at Universal Orlando?
Universal Orlando is home to three theme parks—Universal Studios Florida, Island...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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