Universal Orlando Help Center
Universal Orlando offers First Aid stations at all of its parks. Most are located near the front of the parks, though locations can vary. You can find their exact locations on the park maps.
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Other Articles
Who do I contact regarding a lost item?
For lost items in a park or CityWalk: If you’re currently at Universal Orl...
Are there locker facilities available?
Locker facilities are available for guests throughout Universal Orlando. A varie...
What items are not permitted in the parks?
Universal Orlando performs security checks which require all guests to pass thro...
Does Universal Orlando offer strollers, wheelchairs, or ECVs?
Universal Orlando offers rentals for strollers, wheelchairs, and ECVs (Electric...
What accommodations are available at on-site hotels?
Each Universal Orlando hotel offers a range of accommodations that vary by prope...
What days are the parks open?
Universal Orlando’s theme parks and CityWalk are open every day of the year, inc...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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