All Universal Orlando hotels offer early park admission (valid park admission required) and complimentary transportation to the parks and CityWalk. Other benefits, however, vary depending on the hotel you’re staying at, with some premium-priced properties offering complimentary Universal Express passes valid at Universal Studios Florida and Islands of Adventure. Visit our Universal Orlando on-site hotels page to browse a full list of hotels and additional information, including benefits. To learn more about Universal Express, click here.
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Can I bring a bag or other loose articles on rides?
Large items such as bags, fanny packs, and purses are permitted on select rides...
What is Child Swap?
Universal’s Child Swap is a complimentary service designed to accommodate those...
Who do I contact regarding a lost item?
For lost items in a park or CityWalk: If you’re currently at Universal Orl...
Is Butterbeer an alcoholic beverage?
Despite its name, Butterbeer is a non-alcoholic beverage. This butterscotch-flav...
Is Volcano Bay a water park or a theme park?
Universal Orlando brands Volcano Bay as a “water theme park” and oft...
Where is Epic Universe located?
Epic Universe is located a few miles south of Universal Orlando’s original prope...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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