Disneyland Resort Help Center
Destination

Destination

Get answers to general questions about the resort, including policies and other essential information.

18 articles

Am I allowed to smoke on the property?

Disneyland Resort is a smoke-free environment. Smoking is not permitted in the theme parks, Downtown Disney District, hotels, or the Esplanade between...

Are park reservations required to visit?

Disneyland Resort utilizes a park reservation system, which requires you to make advance reservations for each day of your visit. You’re require...

Do the parks close during thunderstorms?

Disneyland Resort remains open during thunderstorms, but outdoor attractions will temporarily close when lightning is nearby as a safety precaution.

How can I contact Disneyland Resort?

For guest information and tickets, call (714) 781-4636. For assistance with vacation packages, call (714) 520-5060. For Disney PhotoPass guest support...

How many days does it take to experience all of Disneyland Resort?

The answer depends on your budget, how much time you have, and what you’re most interested in experiencing. Factors like park priorities, crowd levels...

How many parks are at Disneyland Resort?

Disneyland Resort is home to two theme parks—Disneyland Park and Disney California Adventure—as well as Downtown Disney District, a shopping, dining,...

How much does Disneyland Resort charge for parking?

Parking prices vary depending on where you park at Disneyland Resort. Theme park parking is charged as a daily flat-rate, per-vehicle fee, which varie...

Is Disneyland Resort open on holidays?

All Disneyland Resort parks, hotels, and Downtown Disney District are open on all days of the year, including on Christmas Day, New Year’s Day, Easter...

Is there a drop-off and pickup area?

Disneyland Resort offers designated drop-off and pickup areas for its theme parks and Downtown Disney District. There is no parking fee for getting pi...

What days are the parks open?

Disneyland Resort’s theme parks and Downtown Disney District are open every day of the year, including holidays and during most weather conditio...

What happens in the event of an earthquake?

As you may know, unlike many natural disasters that can often be forecast in advance, earthquakes cannot currently be predicted in terms of timing, st...

What is Downtown Disney District?

Downtown Disney District is a shopping, dining, and entertainment complex. Here, you can catch a movie, go bowling, shop, enjoy various quick-service...

What is the difference between Disneyland Resort and Disneyland Park?

Disneyland Resort refers to the entire destination, which features two theme parks, a dining and shopping complex, and various on-site hotels. Disneyl...

What items are not permitted in the parks?

Disneyland Resort performs security checks which require all guests to pass through metal detectors and all personal belongings, such as bags and purs...

When do the parks open and close?

Disneyland Resort’s theme parks typically open at 8 AM, but this may vary. Closing times vary by park and date. Visit the Disneyland Resort website to...

When does Downtown Disney open and close?

Downtown Disney District’s hours may vary. Visit the Disneyland Resort website to view the latest hours.

When is the best time to visit Disneyland Resort?

With a large number of visitors throughout the year, especially from local residents, Disneyland Resort’s parks are often busy. Our vacation res...

Where is Star Wars: Galaxy’s Edge located?

The Star Wars-themed land, known as Star Wars: Galaxy’s Edge, is located in Disneyland Park toward the back of the park.

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