Universal Orlando Help Center

Destination

Get answers to general questions about the resort, including policies and other essential information.

Get answers to questions about dining options, including dietary accommodations.

Explore common questions about events, including what’s offered.

Find answers to questions about hotels, including accommodations and benefits.

Browse questions about rides and attractions, including ride requirements, accessibility, and what experiences are available.

Find answers to questions about services, including available offerings and resources throughout the resort.

Learn about tickets, including which ticket is recommended for you and policies.

If the ticket has not yet been used, you may have the option to contact Universa...

Universal Orlando’s theme parks and CityWalk are open every day of the year, inc...

Universal Orlando’s VIP Experience is a guided tour. It includes priority access...

Single Rider is a separate physical line offered at select attractions that is d...

Universal Orlando does not offer free transportation between Orlando Internation...

Universal Orlando offers rentals for strollers, wheelchairs, and ECVs (Electric...

Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.

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