Universal Orlando Help Center
Universal Orlando’s theme parks, water park, CityWalk, and on-site hotels are smoke-free, with smoking only allowed in designated areas. Marijuana is not permitted anywhere on Universal Orlando property.
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Other Articles
What is Single Riders?
Single Rider is a separate physical line offered at select attractions that is d...
Is there WiFi available?
Universal Orlando provides complimentary Wi-Fi throughout its parks, CityWalk, a...
Is Butterbeer an alcoholic beverage?
Despite its name, Butterbeer is a non-alcoholic beverage. This butterscotch-flav...
What rides & attractions does Universal Orlando have?
Universal Orlando offers a wide range of rides and attractions across its parks,...
Does Universal Orlando offer free transportation to and from the airport?
Universal Orlando does not offer free transportation between Orlando Internation...
Are there First Aid stations located in the parks?
Universal Orlando offers First Aid stations at all of its parks. Most are locate...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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