Universal Orlando Help Center
Universal Orlando’s theme parks, water park, CityWalk, and on-site hotels are smoke-free, with smoking only allowed in designated areas. Marijuana is not permitted anywhere on Universal Orlando property.
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Other Articles
Are park reservations required to visit?
Universal Orlando does not utilize a park reservation system for its theme parks...
What is My Universal Photos?
My Universal Photos is Universal Orlando’s official photography service. Photogr...
Are there services for guests with disabilities?
Universal Orlando provides services for guests who are deaf or hard of hearing;...
Where is Epic Universe located?
Epic Universe is located a few miles south of Universal Orlando’s original prope...
Does Universal Orlando offer meals for vegetarians or vegans?
Vegetarian and vegan guests can find a variety of dining options throughout Univ...
What happens in the event of a hurricane?
An approaching hurricane or tropical storm can result in the closure of Universa...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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