Universal Orlando Help Center
You can view general information about Universal Orlando’s Halloween Horror Nights event by clicking here. For detailed information about the event and planning resources, including the event’s haunted house lineup, touring plans, tips, and more, see our Halloween Horror Nights planning guide. You can also visit our dedicated Help Center, where you can browse and search for answers about the event.
Need additional help?
Contact us.
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Am I allowed to smoke on the property?
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Is Volcano Bay a water park or a theme park?
Universal Orlando brands Volcano Bay as a “water theme park” and oft...
Are there services for guests with disabilities?
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How can I contact Universal Orlando?
For general information, call (407) 363-8000. To reach Guest Services, call (877...
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Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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