Universal Orlando Help Center
Universal Orlando does not offer free transportation between Orlando International Airport (MCO) and its resort; however, Universal does provide a shuttle service for an additional charge if you’re staying at an on-site hotel.
Need additional help?
Contact us.
Other Articles
Does Universal Orlando offer meals for those with food allergies?
Universal can accommodate guests with most food allergies. To learn more about t...
Who do I contact regarding a lost item?
For lost items in a park or CityWalk: If you’re currently at Universal Orl...
Do the parks close during thunderstorms?
Thunderstorms are common in Florida, particularly during the summer months. Univ...
Is Universal Express worth it?
Universal Express is an add-on cost, and pricing can sometimes exceed the price...
Can I visit a Universal Orlando on-site hotel if I’m not staying there?
You are welcome to visit Universal Orlando hotels even if you are not staying th...
Is there a drop-off and pickup area?
Universal Orlando offers a designated drop-off and pickup area for buses and a s...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
View Guide
