Universal Orlando provides services for guests who are deaf or hard of hearing; have vision disabilities; or use a wheelchair, ECV (Electric Conveyance Vehicle), prosthetic limbs, oxygen tank, or another device. As always, service animals are welcome at the resort. Additionally, an Attraction Assistance Pass is available to guests who have difficulty tolerating extended wait times in a conventional queue environment due to a disability. To learn more about the services available to guests with disabilities, click here.
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Where can I purchase Butterbeer at Universal Orlando?
Butterbeer is a non-alcoholic, butterscotch-flavored beverage inspired by the ic...
Is there WiFi available?
Universal Orlando provides complimentary Wi-Fi throughout its parks, CityWalk, a...
Where is Volcano Bay located?
Volcano Bay is located at the southern end of Universal Orlando’s original prope...
What activities are available at on-site hotels?
All Universal Orlando on-site hotels include at least one pool area and a fitnes...
Can I visit a Universal Orlando on-site hotel if I’m not staying there?
You are welcome to visit Universal Orlando hotels even if you are not staying th...
What is Universal CityWalk Orlando?
Universal CityWalk Orlando is a shopping, dining, and entertainment complex. Her...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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