Universal Studios Hollywood Help Center
The Hilton Los Angeles/Universal City and the Sheraton Universal Hotel are located on Universal Studios Hollywood property, but they are not official on-site hotels.
Need additional help?
Contact us.
Other Articles
Is there a drop-off and pickup area?
Universal Studios Hollywood provides designated drop-off and pickup areas for gu...
Are wait times lower when it rains?
Rain can sometimes lead to lower wait times, especially if it continues for an e...
Is Butterbeer an alcoholic beverage?
Despite its name, Butterbeer is a non-alcoholic beverage. This butterscotch-flav...
Does the park close during thunderstorms?
Universal Studios Hollywood remains open during thunderstorms, but outdoor attra...
Am I allowed to smoke on the property?
Universal Studios Hollywood’s designated smoking area is closed. Tobacco s...
What is Universal Studios Hollywood’s Virtual Line system?
Universal’s Virtual Line is a digital queue. You can experience a Virtual...
Universal Studios Hollywood Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
View Guide
