Universal Studios Hollywood Help Center
Universal Studios Hollywood remains open during thunderstorms, but outdoor attractions will temporarily close when lightning is nearby as a safety precaution.
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Other Articles
What is Universal Studios Hollywood’s Virtual Line system?
Universal’s Virtual Line is a digital queue. You can experience a Virtual...
How can I contact Universal Studios Hollywood?
For general information, call (800) 864-8377. For assistance with tickets, call...
What is Universal Express?
Universal Express is an express line system available at select attractions thro...
Are wait times lower when it rains?
Rain can sometimes lead to lower wait times, especially if it continues for an e...
In what cases can I request a refund?
Universal Studios Hollywood ticket purchases are final, and no refunds are avail...
What is the VIP Experience?
Universal Studios Hollywood’s VIP Experience is a guided tour. It includes...
Universal Studios Hollywood Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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