Universal Studios Hollywood Help Center
Universal’s Virtual Line is a digital queue. You can experience a Virtual Line attraction by securing a return time in the Universal Studios Hollywood app at designated times or when availability opens. Virtual Line offerings are limited or may not be available at all. To browse Virtual Line attractions, if available, click here.
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Other Articles
Where can I purchase Butterbeer at Universal Studios Hollywood?
Butterbeer is a non-alcoholic, butterscotch-flavored beverage inspired by the ic...
Can I bring a bag or other loose articles on rides?
Large items such as bags, fanny packs, and purses are permitted on select rides...
Does Universal Studios Hollywood offer a dining plan?
Universal Studios Hollywood offers a Dining Pass that provides a flexible way to...
Does Universal Studios Hollywood offer meals for vegetarians or vegans?
Vegetarian and vegan guests can find a variety of dining options at Universal St...
Is there WiFi available?
Universal Studios Hollywood provides complimentary Wi-Fi throughout its park and...
In what cases can I request a refund?
Universal Studios Hollywood ticket purchases are final, and no refunds are avail...
Universal Studios Hollywood Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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