Universal Studios Hollywood Help Center
Universal’s Virtual Line is a digital queue. You can experience a Virtual Line attraction by securing a return time in the Universal Studios Hollywood app at designated times or when availability opens. Virtual Line offerings are limited or may not be available at all. To browse Virtual Line attractions, if available, click here.
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Other Articles
Can I bring a bag or other loose articles on rides?
Large items such as bags, fanny packs, and purses are permitted on select rides...
Are there services for guests with disabilities?
Universal Studios Hollywood provides services for guests who are deaf or hard of...
Does the park close during thunderstorms?
Universal Studios Hollywood remains open during thunderstorms, but outdoor attra...
When are wait times lowest during the day?
Wait times are usually lowest right at park opening and again later in the eveni...
What is Universal Express?
Universal Express is an express line system available at select attractions thro...
Is there a Help Center for Halloween Horror Nights?
Yes, we offer a dedicated Help Center for Universal Studios Hollywood’s Ha...
Universal Studios Hollywood Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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