Universal Orlando Help Center
Universal Orlando Resort refers to the entire destination, which features three theme parks, a water park, a dining and shopping complex, and various on-site hotels. Universal Studios Florida is one of the three theme parks at Universal Orlando. See our Universal Orlando planning guide to learn more about the destination.
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Other Articles
Is the Universal Dining Plan still available?
The Universal Dining Plan was discontinued at Universal Orlando in 2021. The pro...
Who do I contact regarding a lost item?
For lost items in a park or CityWalk: If you’re currently at Universal Orl...
Can I visit a Universal Orlando on-site hotel if I’m not staying there?
You are welcome to visit Universal Orlando hotels even if you are not staying th...
Can I bring a bag or other loose articles on rides?
Large items such as bags, fanny packs, and purses are permitted on select rides...
Are there any rides & attractions for kids?
Universal Orlando offers a selection of rides and attractions designed with chil...
Am I allowed to smoke on the property?
Universal Orlando’s theme parks, water park, CityWalk, and on-site hotels are sm...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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