Universal Orlando Help Center

Destination

Get answers to general questions about the resort, including policies and other essential information.

Get answers to questions about dining options, including dietary accommodations.

Explore common questions about events, including what’s offered.

Find answers to questions about hotels, including accommodations and benefits.

Browse questions about rides and attractions, including ride requirements, accessibility, and what experiences are available.

Find answers to questions about services, including available offerings and resources throughout the resort.

Learn about tickets, including which ticket is recommended for you and policies.

Universal CityWalk Orlando’s hours may vary. Visit the Universal Orlando w...

Universal Express is available for select rides and attractions at Universal Orl...

At Universal Orlando, select on-site hotels include complimentary Universal Expr...

The Universal Dining Plan was discontinued at Universal Orlando in 2021. The pro...

My Universal Photos is Universal Orlando’s official photography service. Photogr...

Wait times are usually lowest right at park opening and again later in the eveni...

Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.

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