Universal Studios Hollywood Help Center
Universal Studios Hollywood ticket purchases are final, and no refunds are available. If your plans change, you may be able to make changes to your tickets. We recommend contacting Universal Studios Hollywood for assistance. Please note that Universal Studios Hollywood can only assist with purchases made directly through them, not third-party suppliers, such as travel agents or authorized retailers.
Need additional help?
Contact us.
Other Articles
How can I learn more about Halloween Horror Nights?
You can view general information about Universal Studios Hollywood’s Hallo...
Does Universal Studios Hollywood offer meals for those with food allergies?
Universal can accommodate guests with most food allergies. To learn more about t...
When does Universal CityWalk Hollywood open and close?
Universal CityWalk Hollywood’s hours may vary. Visit the Universal Studios Holly...
Is there a drop-off and pickup area?
Universal Studios Hollywood provides designated drop-off and pickup areas for gu...
What is Universal Express?
Universal Express is an express line system available at select attractions thro...
Does Universal Studios Hollywood offer strollers, wheelchairs, or ECVs?
Universal Studios Hollywood offers rentals for strollers, wheelchairs, and ECVs...
Universal Studios Hollywood Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
View Guide
