Universal Orlando brands Volcano Bay as a “water theme park” and often refers to it as a theme park. However, it is not a traditional (dry) theme park, but rather a themed water park like Walt Disney World’s Typhoon Lagoon and Blizzard Beach.
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Are there First Aid stations located in the parks?
Universal Orlando offers First Aid stations at all of its parks. Most are locate...
What on-site hotels are at Universal Orlando?
Universal Orlando has a selection of resort hotels, including budget-friendly, m...
Who do I contact regarding a lost item?
For lost items in a park or CityWalk: If you’re currently at Universal Orl...
How can I contact Universal Orlando?
For general information, call (407) 363-8000. To reach Guest Services, call (877...
Is there a drop-off and pickup area?
Universal Orlando offers a designated drop-off and pickup area for buses and a s...
Can I bring a bag or other loose articles on rides?
Large items such as bags, fanny packs, and purses are permitted on select rides...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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