Universal Orlando Help Center
Universal Orlando offers First Aid stations at all of its parks. Most are located near the front of the parks, though locations can vary. You can find their exact locations on the park maps.
Need additional help?
Contact us.
Other Articles
How can I contact Universal Orlando?
For general information, call (407) 363-8000. To reach Guest Services, call (877...
Does Universal Orlando charge extra for its events?
Some events at Universal Orlando are included with regular park admission, while...
What is My Universal Photos?
My Universal Photos is Universal Orlando’s official photography service. Photogr...
Is Butterbeer an alcoholic beverage?
Despite its name, Butterbeer is a non-alcoholic beverage. This butterscotch-flav...
What activities are available at on-site hotels?
All Universal Orlando on-site hotels include at least one pool area and a fitnes...
Which on-site hotels offer complimentary Universal Express passes?
At Universal Orlando, select on-site hotels include complimentary Universal Expr...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
View Guide
