Universal Orlando Help Center
For general information, call (407) 363-8000. To reach Guest Services, call (877) 589-4783. For assistance with tickets and vacation packages, call (877) 801-9720. For on-site hotel reservations, call (888) 273-1311. For dining or character breakfast reservations, call (407) 224-3663. For general questions, you can also email [email protected].
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Where can I purchase Butterbeer at Universal Orlando?
Butterbeer is a non-alcoholic, butterscotch-flavored beverage inspired by the ic...
Is Universal Express worth it?
Universal Express is an add-on cost, and pricing can sometimes exceed the price...
What are the height restrictions for the rides & attractions?
Height requirements vary by attraction. Visit our Universal Orlando rides &...
Are there any rides & attractions for kids?
Universal Orlando offers a selection of rides and attractions designed with chil...
What happens in the event of a hurricane?
An approaching hurricane or tropical storm can result in the closure of Universa...
What is Child Swap?
Universal’s Child Swap is a complimentary service designed to accommodate those...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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