Universal Orlando Help Center
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Other Articles
Am I allowed to smoke on the property?
Universal Orlando’s theme parks, water park, CityWalk, and on-site hotels are sm...
Is Volcano Bay a water park or a theme park?
Universal Orlando brands Volcano Bay as a “water theme park” and oft...
Is there WiFi available?
Universal Orlando provides complimentary Wi-Fi throughout its parks, CityWalk, a...
How can I contact Universal Orlando?
For general information, call (407) 363-8000. To reach Guest Services, call (877...
What on-site hotels are at Universal Orlando?
Universal Orlando has a selection of resort hotels, including budget-friendly, m...
Is there a drop-off and pickup area?
Universal Orlando offers a designated drop-off and pickup area for buses and a s...
Universal Orlando Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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