Disneyland Resort Help Center
Disneyland Resort ticket and vacation package purchases are final, and no refunds are available. If your plans change, you may be able to make changes to your tickets. We recommend contacting Disneyland Resort for assistance. Please note that Disneyland Resort can only assist with purchases made directly through them, not third-party suppliers, such as travel agents or authorized retailers.
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Other Articles
What is Disney Genie?
Disney Genie is a complimentary service in the Disneyland Resort app that enable...
What are the height restrictions for the rides & attractions?
Height requirements vary by attraction. Visit our Disneyland Resort rides &...
Can I visit a Disneyland Resort on-site hotel if I’m not staying there?
You are welcome to visit Disneyland Resort hotels even if you are not staying th...
When are wait times lowest during the day?
Wait times are usually lowest right at park opening and again later in the eveni...
Are there any rides & attractions for kids?
Disneyland Resort offers a wide variety of rides and attractions designed with c...
What happened to Disney Genie+?
Disney Genie+ was discontinued and replaced with Lightning Lane Multi Pass, whic...
Disneyland Resort Guide
Our comprehensive guide includes essential planning resources designed to help you get the most out of your trip.
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