Universal Orlando Help Center

What is Universal Orlando’s Virtual Line system?

Universal’s Virtual Line system is a complimentary service that allows guests to virtually wait in line. At Universal's Volcano Bay, guests visit an in-park kiosk and receive an estimated virtual wait time. During this time, guests can freely roam the park, dine, shop, and experience other available attractions; they are then alerted when to return to the attraction. At the resort's other parks, guests may select an available return time either using the official Universal Orlando mobile app or at a kiosk near the attraction so that they may visit other experiences. At the return time, guests can head back to the attraction and experience a shorter physical wait time. Our Universal Orlando rides and attractions page, which you can view by clicking here, highlights each attraction that offers a Virtual Line. Virtual Line availability may change.

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